“You don’t expect humanity on aisle 11 of a big-box store.”

The quiet 15-year-old in the black suit was looking for a clip-on tie for his first job interview, but Target only sells regular ties. That’s when Dennis Roberts, Cyndi Moore and Cathy Scott came to his rescue.

“When Dennis was tying the tie, we took the time, ‘Look presentable, tie your shoe laces, tuck your shirt in,’ we were giving him pointers,” Cyndi explained of their interaction. “He was just soaking everything in, taking it all in.”

This is more than just good customer service. Yasir Moore learned how to shake hands and look his interviewer in the eye.

“They could have just sold my son a tie,” Moore’s mother, Najirah Parrish, told ABC News station WTVD-TV in Durham, North Carolina. “But they took the time, helped him tie the tie and talked to him. They treated my son with dignity, respect.”

And now, after two interviews with the Chick-fil-A restaurant at a mall near his home, ABC News knew something that Moore didn’t. He was going to get that first job.

“I think we are ready to offer you a job at the mall,” Chick-fil-A’s manager, David Langston, told a surprised Moore in the food court.

Geez, a little dusty in here …