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Day 3: Still no notification from YouTube… [UPDATED W/ CONTACT INFO: YOUR HELP NEEDED]

…about my account suspension. And still no answer to my queries calling for some sort of explanation. I have emailed. I have emailed an employee with an actual @youtube address. I have faxed in a complaint — noting that I fear my account was hacked, given that I’d certainly neither engaged in “predatory behavior” nor “spam,” the two offenses that can lead to a ban without warning.

If anyone out there knows of any way to contact a human at the behemoth, let me know. A man’s livelihood is being affected here.

Meantime, I’ll continue looking for ways to get an explanation.

****
update: So the phone number to YouTube HQ is 650-343-2960. If anybody has time today to give a call and query about who to talk to about sudden bans with no notification, possible account hacks, and possible hate crimes, please do so.

A deluge of calls would be nice and would hopefully give me a number of contacts to pursue. I’m working on a post right now but will be calling myself, after.

Help a brother out!

15 Replies to “Day 3: Still no notification from YouTube… [UPDATED W/ CONTACT INFO: YOUR HELP NEEDED]”

  1. urthshu says:

    Its a curious business climate on the internets – standard insurance, such as against libel – wouldn’t seem to apply when you’re being systemically defamed by users. I wonder if a new libel ins. model needs to be established?

    Have you tried with any other hosting services Jeff? I know you’d rather have them up where they’ve been posted, but putting them on googlevids or some other host temporarily would seem imperative right now.

  2. urthshu says:

    ouchy. If someone could put a /a tag in there, I’d be really happy

  3. brian says:

    Jeff – I don’t know who the contact is at YouTube, but you should immediately file a DMCA Counterclaim, since that’s the most likely attack vector those trying to drive you under would use.

    So long as you can prove that those videos are yours and do not violate any copyrights, then YouTube is obligated by law to put them back.

  4. Dash Rendar says:

    Hey, OT, but if you want something else to be pissed about, there’s this:
    http://gatewaypundit.blogspot.com/2008/10/unreal-new-8th-grade-english-textbooks.html

    Don’t really like that site, but this article pertinent to liberal march through the institutions.

  5. Sgt. York says:

    Respectfully, Brian:
    I sympathize with Jeff, but are you sure they are obligated “by law” to put up these or any videos?
    Can’t they put up the videos they want, and not put up videos they don’t?
    They’re not free to post whatever videos they want?

  6. Jeff G. says:

    Brian —

    What’s a DMCA counterclaim, and is Sgt York right?

  7. Jeff G. says:

    Thanks!

    So that phone number is 650-343-2960. If anybody has time today to give a call and query about who to talk to about sudden bans with no notification, possible account hacks, and possible hate crimes, please do so.

    A deluge of calls would be nice and would hopefully give me a number of contacts to pursue. I’m working on a post right now but will be calling myself afterward.

    Help a brother out!

  8. mojo says:

    Filing a DMCA counter-claim is pointless unless there’s a DMCA violation claim in the first place. And I believe you have to be notified of one.

    Sample of a violation notice:
    http://www.itc.virginia.edu/security/copyright/sample.html

  9. largenfirm says:

    Just called – “We are sorry we cannot answer your call at this time, as we are experiencing a very high call volume…”

    Heh. Perhaps.

  10. “This mailbox is currently full. Please try again later. Goodbye.”

  11. meya says:

    Did you lose your content? If this is for your business, why not find some hosting that’s more business class? Ie. not free? I’d imagine that exists for video.

  12. Jeff G. says:

    Meya —

    Must you piss on everything? My friend has a business site. YouTube, however, happens to be used by those in his business to offer free clips of instruction as a way to get people to visit the main business site and purchase the products.

    The fact remains, we were booted with no notice and no warning for reasons we haven’t been told by people who refuse to reply to emails, faxes, or phone calls.

    I want to know why.

    Maybe if you commiserated once in a while, you wouldn’t come off as so consistently disagreeable.

  13. meya says:

    Here I was concerned that you might not know there may be better options for your business. As for your youtube reasons, I can guess that the terms of service are going to give them quite a bit of leeway to: cancel your account, give you bs reasons, ignore you, and leave you with not much redress. Its basically how adhesion contracts are going to be written, specially for something free.

  14. alppuccino says:

    I think meya is a robot.

Comments are closed.